Four capabilities are running for merchants today. Two are dated and not sold. We would rather you knew the difference before the contract than after it.
A full-screen guided conversation that helps a shopper work out which product is right, then puts it in the cart. Not a bubble in the corner.
The questions that arrive after the order — where is it, can I return it, does this part fit — answered from the same catalog and order data.
Listing quality scoring and catalog gap detection, driven by the questions shoppers actually asked that your catalog couldn't answer.
Your own view of what happened: who talked to the agent, where they dropped, and which questions your catalog couldn't answer.
The agent retrieves from your indexed catalog before it writes anything, and a validation step checks the claims in the draft against what was retrieved.
Products, specifications, FAQs, policies and delivery rules are ingested and re-synced as they change. Embeddings run on NVIDIA NeMo Retriever.
Product facts in a draft answer are checked back against retrieved records. Prices, stock and specifications are read from your data, not composed by the model.
Simple questions come back quickly; comparisons and long threads get a slower, more careful pass. The shopper never waits longer than the question warrants.
If retrieval is thin or a provider fails, the agent says it doesn't know and offers a human — rather than filling the gap with something plausible.
This is a catalog-grounded system with a claim-validation step. It is not a guarantee of perfection, and we won't describe it as one.
Both are targeted for Q4 2026 and are not included in any plan today. If you need one of them, tell us — it changes where it sits in the queue, but it doesn't change what we'll promise you now.
Phone and SIP-ready product discovery for categories where a meaningful share of orders still arrive by phone.
Tracking and improving how your products surface inside ChatGPT, Gemini and Perplexity, with attribution back to revenue.
Send us your store URL. We'll index a slice of your catalog and show you the agent answering real questions about your actual products — before you commit to anything.
No catalog credentials needed for the first preview