No per-conversation fees on the higher tiers, and no long-term contract on Starter or Pro. Pricing scales with SKU count and volume, so the number depends on your catalog — talk to us and we'll quote it.
Voice commerce and AI visibility are targeted for Q4 2026 and are not part of any plan today. When they ship we'll price them, and we'll tell existing customers before we do.
Because the honest number depends on catalog size and volume, and a headline price would be wrong for most people who read it. We'd rather quote you in a ten-minute call than publish a figure we'd have to caveat. No per-conversation fees on Pro and Enterprise is the part that doesn't change.
One shopper working through a question with the agent, however many messages that takes. Bot traffic and junk queries don't count toward a cap.
Two things. It retrieves from your catalog before answering rather than working from a decision tree or general knowledge, and it takes the full screen so product cards, comparison and cart actually fit. If your questions are simple enough for a decision tree, a cheaper tool will do the job.
Any website, through one script tag. Shopify has a direct catalog sync. WooCommerce, Magento and custom stacks work through feed or API ingestion, which involves a mapping step during onboarding — see Implementation for the honest version of that.
Yes, and removing the agent is one line in your template that takes effect on the next page load. There's no long-term contract on Starter or Pro.
Data is encrypted in transit and at rest, and your customer data is never used to train external models. Our data handling is built to GDPR requirements. No card data ever reaches HOLLOU — checkout stays on your platform — so we sit outside PCI-DSS cardholder-data scope. We are working toward SOC 2 Type II and do not hold a report today. If your procurement needs a current report, we're not the right fit yet — and we'd rather you heard that from us on day one.
Send us your store URL. We'll index a slice of your catalog and show you the agent answering real questions about your actual products — before you commit to anything.
No catalog credentials needed for the first preview