No per-conversation surprises. No hidden fees. Enterprise AI commerce at a price that makes sense.
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| AI conversations | 100/mo | Unlimited | Unlimited |
| AI Buyer Agent | ✓ | ✓ | ✓ |
| AI Support Concierge | ✗ | ✓ | ✓ |
| Revenue Analytics | Basic | Advanced | Advanced+ |
| Merchant Intelligence | ✗ | ✓ | ✓ |
| Voice Commerce | ✗ | ✗ | ✓ |
| AI Visibility (AEO/GEO) | ✗ | ✗ | ✓ |
| SKU limit | 5,000 | 50,000 | Unlimited |
| AI profiles | 1 | 5 | Unlimited |
| Training frequency | Manual | Weekly | Daily |
| Support | Priority | Dedicated CSM | |
| Custom integrations | ✗ | ✗ | ✓ |
A conversation is a complete interaction where the AI assists a customer — whether that's product discovery, answering questions, or resolving a support issue. Spam and irrelevant queries don't count. On the Pro plan, conversations are unlimited.
Traditional chatbots use rigid decision trees. HOLLOU uses advanced RAG (Retrieval-Augmented Generation) to understand natural language, recommend products from your real catalog, and take actions like processing returns. Plus, our full-screen UI replaces the outdated chat popup with an immersive shopping experience.
You're never cut off. We'll notify you when you're approaching your limit and offer to upgrade. There are no surprise overage charges. You can upgrade to Pro (unlimited conversations) at any time.
HOLLOU works on any website — Shopify, WooCommerce, WordPress, Magento, custom builds, and more. You add a single script tag to your site and we handle the rest. No app store dependency.
Yes. Upgrades take effect immediately with prorated billing. Downgrades apply at the next billing cycle. There are no long-term contracts — cancel anytime.
Absolutely. All data is encrypted in transit and at rest. We follow enterprise-grade security practices and are pursuing SOC 2, GDPR, and PCI-DSS compliance. Your customer data is never used to train external AI models.
Let us show you HOLLOU in action on your store. No commitment required.