For pool & spa dealers

An AI shopping assistant for pool dealers.

A pool is a $2,000–$15,000 purchase that shoppers research for weeks — and most of what stalls them is sizing, compatibility and install effort, not price. HOLLOU answers those questions from your own site and catalog, captures the lead when the answer needs a site visit, and walks ready buyers to your checkout.

The reality on a pool catalog

The questions your search box is dropping.

01“Will a 20ft pool fit if my yard slopes?”
02“What pump fits a 20,000-gallon pool?”
03“Sand or cartridge filter for daily summer use?”
04“Which liner fits my 18x33 oval, and can I install it myself?”

A search box matches keywords, and “will it fit my sloped yard” isn’t a keyword. A generic chatbot is worse: it improvises a confident answer about products it has never read. And the season is short — a shopper who stalls on sizing in May often doesn’t come back in August. They don’t buy the wrong pool. They don’t buy.

What the agent does

Grounded in your catalog, from sizing to checkout.

Pools, pumps, filters, heaters, chemicals, liners — the agent works only from what your site and product data actually say, and tells the shopper when they don’t say enough.

Grounding

Answers from your catalog only

Every price, dimension and stock line is retrieved from your product data at the moment of reply — never written from the model’s general knowledge of pools.

Fit & compatibility

Handles the sizing questions

Pool footprint against yard size, pump flow against gallons, filter against pump, heater against fuel type — checked against the specs and compatibility notes in your catalog.

Bundles

Recommends the complete setup

First-time pool buyers under-order. The agent builds the bundle your catalog says belongs together — pool, pump, cover, ladder, start-up chemicals — so day one doesn’t end in a support call.

Leads

Captures the callback

When the answer needs a site survey — slopes, inground quotes, electrical — it asks for a name and number and hands you a qualified lead with the full conversation attached.

Checkout

Hands ready buyers to checkout

The cart is built inside the conversation; payment happens in your own checkout, on your own store, exactly as it does today.

Honesty

Says so when it can’t answer

If your catalog doesn’t cover a question, the agent says that plainly and routes the shopper to your team — and flags the gap in your analytics so you can fix the listing.

A modeled example — not customer results

How a session runs.

Four exchanges modeled on a typical above-ground catalog. The products and numbers are illustrative — on your store, every value would come from your own catalog.

“Will a 20ft round pool fit if my yard slopes about a foot?”

Both 20ft round pools in this catalog list a minimum level base of 22ft and a maximum slope of about 2 inches before the site needs leveling — a one-foot drop is well past that, so the honest answer is a yard check before you order. I can have the store call you about a site assessment — what’s a good number and time?

“What pump do I need for a 20,000-gallon pool?”

You want the full volume turned over in roughly 8 hours, and two pumps here are rated for that: a 1.5HP single-speed, and a variable-speed model that costs more up front but lists a lower running cost on its spec sheet. Both show in stock. Which filter are you pairing it with? Plumbing size matters here.

“Sand or cartridge filter for a family pool we use every day?”

From the spec sheets in this catalog: sand is cheaper up front and coarser — it needs backwashing and a media change every few seasons. The cartridge models filter finer and skip the backwash, but cartridges are a recurring cost. For daily family use the product notes here point to cartridge — I can show the two models sized for your pump.

“I’ll take the 24ft pool — what else do I need on day one?”

The 24ft kit includes the pump and ladder but not a cover, ground cloth or start-up chemicals. The catalog lists a winter cover and a start-up chemical kit as compatible accessories, and with those added everything arrives in one delivery. Want me to put all four in the cart and take you to checkout?

How it fits

One line on the site you already have.

01

One-line embed

A single script tag on your existing site. No rebuild, no re-platform.

02

We index your catalog

Product pages, spec sheets, manuals and policies — plus live price and stock.

03

It answers alongside your store

Shoppers browse as usual; the agent takes the questions your search box can’t.

04

Leads and orders land with you

Checkout stays yours. Callback leads arrive with the conversation attached.

Pools & outdoor is one of the verticals where we think this earns its place — the others are on the use-cases page. Plans and pilot terms are on the plans page; the short version is a 30–60 day pilot on a controlled slice of traffic, success criteria agreed in writing, and no long-term contract.

Merchant FAQ

What pool dealers ask us.

Where do the answers come from?

From your own site and catalog — product pages, spec sheets, manuals and policies we index at setup, plus live price and stock. The agent is catalog-grounded: it doesn’t answer from general knowledge about pools, and when your catalog doesn’t cover a question, it says so and offers to connect the shopper with your team instead of guessing.

What happens when a question needs a site visit — slopes, permits, electrical?

The agent doesn’t pretend it can see the yard. It answers what the catalog can answer — dimensions, base requirements, install notes — and when the real answer depends on the property, it asks for the shopper’s name, number and a good time to call, and passes it to you as a qualified lead with the conversation attached.

Does this replace our sales team?

No. It handles the sizing and compatibility questions that arrive at 9pm in July, moves ready buyers to checkout, and turns the complicated jobs — inground quotes, site surveys, financing conversations — into callbacks for the people who actually close them.

What does an early pilot involve?

A 30–60 day pilot on a controlled slice of your traffic, with success criteria we agree in writing before launch, and no long-term contract. If it doesn’t show what we both hoped, one line removes it.

Next step

See it answer questions from your own catalog.

Send us your store URL. We’ll index a slice of your pool catalog and show you the agent answering real questions about your actual products — before you commit to anything.

No catalog credentials needed for the first preview